1. Introduction
At Werlivo, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: Credit card or payment details (processed securely through our payment providers).
- Order Information: Products purchased, order history, and transaction details.
- Device & Usage Data: IP address, browser type, pages visited, and time spent on our website.
- Communications: Messages you send us via email or contact forms.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Send order confirmations, shipping updates, and receipts.
- Respond to customer service inquiries.
- Send promotional emails and offers (you may opt out at any time).
- Improve our website and customer experience.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping carriers, email marketing platforms). These parties are obligated to keep your information confidential.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and deliver personalized content. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access your personal data.
- Right to correct inaccurate information.
- Right to request deletion of your data.
- Right to opt out of marketing communications.
- Right to data portability.
To exercise any of these rights, please contact us at support@werlivo.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@werlivo.com